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Make a Payment:

A convenience fee of $3.65 for credit cards and $1.95 for EFT transactions will apply.

PLEASE NOTE: Payment information for Internet and telephone (electronic) bill payment is updated every 24-hours at approximately 6:00 AM CT. The current amount due displayed in the payment interface may not reflect payments made in concurrent 24-hour periods. Please contact Tombigbee Electric Power Association with your payment confirmation number if you suspect your initial electronic payment may have been unsuccessful.


Call toll-free


to pay by phone

BE AWARE: if your power has been disconnected due to nonpayment within the last seven days, full payment of the past due amount will automatically activate your power to be restored within 5-10 minutes.  If your power does not automatically resume, please contact our office during regular hours to have your power restored.

Be sure to check out the NEW CUSTOMER PORTAL!


        From The Portal, You Can Do The Following:

  • Sign Up For Autopay

  • See Monthly Usage

  • Pay Past Due Amounts

  • See Bill and Payment History

  • Manage Multiple Accounts

  • Enable Notifications

  • And MORE!


Pay your account balance with a credit card or debit card

PLEASE NOTE: When making an online or phone payment, we have updated to our site to go to the new Customer Portal.  The original payment website and old payment phone number (877-264-5651) NO LONGER WORKS.  Please setup your account using the new Customer Portal to avoid any issues.

We Accept:

payment types.jpg

Other Options to Make Payments:

  • Pay at one of the five Kiosks in our coverage area

  • Pay in Person at the Tupelo or Fulton office

  • Use the Night Drop located at the Tupelo or Fulton office

  • Mail in Payment at one of our P.O. Boxes

  • Bank Draft - Automatically draft payment on due date


(Online/IVR Only​)

Click the "Contact Us" link to see the preferred addresses

Kiosks are now available around our coverage area!


Download the Customer Portal APP!

  • Tupelo Office Location

  • Fulton Office Location

  • Shell Station at Barnes Crossing

  • Shell Station at Nettleton

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